Single adults exiting homelessness and living on extremely low incomes will be eligible to live in our permanent supportive housing building. Many of these individuals are seniors, veterans, and/or people living with disabilities. The income criterion is set at 30% or below Area Median Income (AMI), which means an individual is earning less than $28,800/year. Lifetime registered sex offenders and individuals with certain past drug-related convictions will not be eligible for this housing.

Permanent supportive housing (PSH) means in addition to housing, residents have access to a range of on-site services designed to help them achieve stability in their new home, including personalized housing case management services, veterans counseling, health care, 24/7 staffing, and other critical services. The PSH model is unique because the 0–30% AMI housing is paired with services designed to support people living with complex and disabling health conditions. Proximity to the Downtown Redmond light rail station will also help residents with their transportation needs.

No, this is permanent supportive housing for single adults. There is an application process for prospective residents, which includes determination of eligibility for the project. After individuals are approved and move in, they will no longer be considered homeless. Residents are responsible for abiding by their lease agreement and building rules, while also having access to on-site support services.

Yes, Plymouth Housing will provide 24/7 staffing and support for residents.

Anyone who moves into our housing undergoes criminal background checks including lifetime sex offender registration checks. They must be a U.S. citizen or have documents that show eligible non-citizen status. Plymouth follows the same guidelines for subsidized housing eligibility as the King County Housing Authority (KCHA). Lifetime registered sex offenders and individuals with certain past drug-related convictions will not be eligible for this housing.

Rather than providing drug testing, Plymouth uses the best practices in the medical and behavioral health fields to help people achieve a greater degree of health and well-being. We also provide a variety of opportunities for people to work toward recovery from substance use disorder. For most of our buildings, Plymouth must abide by landlord-tenant laws mandated by the federal government which prohibits drug testing. In order to remain housed in a Plymouth building, residents must abide by their lease, follow building rules, and ensure the health and safety of themselves, Plymouth staff, and their neighbors.

Everyone wants the City of Redmond to remain safe. Plymouth Housing, in accordance with Chapter 21.57010 of the Redmond Zoning Code pertaining to Permanent Supportive Housing, Transitional Housing, and Emergency Housing, developed this Safety and Security Plan. Plymouth Housing composed this document with consultation from and approval from the City of Redmond Police Department and our Community Advisory Group. This plan outlines Plymouth’s evidence-based procedures and interventions that guide our safety and security efforts, including prevention and response.

The project is made possible through funding from Amazon, A Regional Coalition for Housing (ARCH), Ballmer Group, City of Redmond, Enterprise, Gates Foundation, Heritage Bank, King County Housing Authority, Microsoft, Washington State Department of Commerce, Washington State Housing Finance Commission, the Plymouth Housing PROOF Campaign, and anonymous donors.

Support this project with a gift to Plymouth.

Plymouth provides a comprehensive array of on-site services, and we also partner with local nonprofits for additional services. In addition to case management services, the building will have a nurse’s room for visiting primary care providers and behavioral health specialists to provide services to residents on-site. Transportation is provided for residents who need to go off-site for health care-related appointments. Plymouth is operating another permanent supportive housing project in Bellevue where we have established relationships with East King County service providers, including the City of Redmond. While we build this new facility in Redmond, Plymouth will leverage these existing partnerships and identify new, needed partnerships to ensure the success of the residents we serve.

Redmond code requires a robust community engagement process for permanent supportive housing projects. To comply with code requirement, Plymouth initiated the Redmond Community Advisory Group (CAG) in summer 2024 by hosting an open application process and learning events where community members were invited to apply. Members were selected in fall 2024, with the first meeting taking place in November. The CAG met on a quarterly basis through September 2025. The CAG consulted on the Code of Conduct, Community Relations Plan, and Safety and Security Plan. Plymouth Housing developed this Community Relations Plan in accordance with Redmond Zoning Code 21.57.010, Subsection 7. The Community Relations Plan is intended to serve as a governing document to resolve disputes, ensure public safety, engage in community, and build equity in housing.

The Community Advisory Group (CAG) consisted of 10 members who were selected to reflect the diversity of the Redmond community, the Cleveland Street neighborhood, and those most impacted by the project. Additionally, staff from Plymouth and the City of Redmond (Redmond Police, Redmond Fire, Human Services, Planning, Parks) participated on the CAG to facilitate, provide feedback, and answer questions as they arose. The CAG advised on documents such as the Code of Conduct, Safety and Security Plan, and Community Relations Plan. Beyond that, the CAG routinely suggested community engagement opportunities that Plymouth should attend and often supported Plymouth by volunteering at external events. The summary notes of each CAG meeting can be found here:

Meeting 1 | Meeting 2 | Meeting 3 | Meeting 4 | Meeting 5

For interested community members, we send updates and engagement opportunities to our mailing list. If you would like to join the mailing list, please subscribe at the bottom of our main Plymouth website or email RedmondPSH@plymouthhousing.org. Closer to opening, we anticipate many volunteer opportunities to prepare the building for residents. After opening, we have routine volunteer opportunities at each of our buildings. More information about volunteering can be found on our volunteering page.

To meet with Plymouth directly, community members are encouraged to participate in Plymouth’s Eastside Community Office Hours, taking place from 11 a.m. to 1 p.m. on the second Wednesday of each month at the Together Center.

We are thrilled to become your neighbor! For more information and to get in touch with a neighborhood liaison, please email us at RedmondPSH@plymouthhousing.org, and a representative for our Redmond project will reach out to you. Construction is ongoing with an anticipated opening in early-to-mid 2027.

We invite you to share your questions, concerns, or feedback through our Community Input Form, or reach out to us via email at RedmondPSH@plymouthhousing.org.