Karen Lee joined Plymouth Housing as Chief Executive Officer in 2022. Karen has previously served as the CEO of Pioneer Human Services, and a cabinet member and agency director under Governor Christine Gregoire. She also served four years including an overseas tour in the U.S. Army, as the Director of Gas Operations at Puget Sound Energy, and early in her law career, she worked at K&L Gates.

Karen is an active member in our community. She is currently a member of the Virginia Mason Franciscan Health and University of Washington Foundation boards, and she is a Corporate Director at the Federal Reserve Bank of San Francisco, Northwest Natural Holdings, and Lease Crutcher Lewis. Her list of accomplishments is long and what is constant throughout her distinguished career is her commitment to serving others and making it possible for everyone to lead a life of dignity.

Pamela Benoit serves as Chief Financial Officer for Plymouth Housing, bringing more than 25 years of experience in affordable housing development, property management, and nonprofit management. In her role at Plymouth, she leads a broad portfolio of operational disciplines essential to the organization’s long‑term sustainability and strategic growth. Her areas of oversight include accounting, finance, legal affairs, asset management, and information technology.

In addition to her technical and operational leadership, Pamela is committed to strengthening organizational capacity through leadership development. She brings deep expertise in cultivating high‑performing teams and supporting emerging leaders across the organization.

Outside of work, Pamela enjoys traveling and exploring new destinations — Amsterdam is next on her list.

Kraig Carrere, MBA, is Interim Vice President of People Strategy & Operations (PSO). He brings over 20 years of visionary leadership and a proven track record of driving strategic transformation across diverse sectors like technology, financial services, and retail.

Renowned for his ability to forge strategic partnerships, Kraig excels at collaborating with everyone — from CEOs and senior executives to frontline employees — to ensure individual growth aligns with meaningful organizational outcomes.

At Plymouth, he utilizes his extensive experience in complex, matrixed environments to build stronger, more cohesive, and high-performing teams. Kraig fully understands the critical role PSO plays in providing solutions that strengthen leadership capacity and employee engagement, ultimately accelerating positive outcomes for all staff and the communities we serve.

He approaches every engagement with authenticity, empathy, and a commitment to meeting teams where they are. His philosophy is grounded in the belief that true leadership growth requires matching professional excellence with personal development, a journey he is passionate about facilitating.

Kraig holds an MBA from Seattle University and a BA in Sociology from the University of Washington.

Danie Eagleton is a Licensed Mental Health Counselor, Approved Clinical Supervisor, Behavioral Health Consultant, and Graduate Adjunct Faculty Member. She is a proud graduate of Seattle University and Howard University.

She is passionate about bringing her clinical expertise to increase mental health services for LGBTQIA+ and BIPOC communities. Danie has worked as an LMHC for over 20 years in the state of Washington. She has worked in community mental health and higher education for most of her career. Her specialties include workplace and education issues and trauma, managing transition (divorce, lay off/termination), racial issues, depression, and anxiety. Danie is eclectic in her approach to therapy by utilizing cognitive behavioral therapy, solution-focused brief therapy, and narrative therapy.

Danie’s work spans over 20 years in community behavioral health, from providing direct service to leading organizations in C-Suite positions such as CEO and Chief Clinical Officer.

Kendall Guthrie joined Plymouth Housing in 2024. In her role of Senior Strategy and Change Management Advisor, she supports teams across the organization with continuous improvement efforts. Kendall brings a wide range of skills in strategic planning, measurement, evaluation, and diversity, equity, and inclusion (DEI). She brings a passion for helping social sector organizations navigate change and develop a culture of learning, strategic thinking, adaptability, and belonging.

Throughout her career, Kendall has worked with organizations of all sizes across many issue areas, from the Bill & Melinda Gates Foundation to small community-based nonprofits. She holds a PhD from the Annenberg School of Communications at the University of Southern California and is a Certified Co-Active Professional Coach (CPCC). In 2023, Kendall served as a Peace Corps Response Volunteer in rural Botswana, where she cultivated skills among rural community development officers and indigenous craftspeople.

Kurt Jun is Plymouth Housing’s Vice President of Culture & Impact, leading strategic efforts to create an inclusive and supportive environment for staff and residents. He oversees the Culture & Impact department, integrating principles he defines as “embracing the inherent value of every person” into all facets of Plymouth Housing. He brings over 30 years of experience, including roles as a civil rights officer and global consultant in both private and public sectors.

Kurt’s expertise includes strategy development, program implementation, and community engagement. He has successfully led numerous initiatives to enhance culture and impact in previous roles. Kurt holds a Bachelor of Arts degree from Seattle Pacific University and has received numerous recognitions and awards for his work. He is actively involved at his local Union Gospel Mission as a mentor and sponsor, supporting men recovering from hurts and addictions. Kurt is a global traveler who enjoys building friendships by learning new cultures and worldviews. He considers books his ‘good friends’ and cherishes quality time spent with family.

Jeremy has been with Plymouth Housing for 13 years and has held seven different positions during that time, and now serves as the VP of Property Management. By utilizing data, input from staff and tenants, an awareness of leading industry practices, and a strong mindset for creative problem solving, Jeremy oversees safety in Plymouth’s buildings, grant management, and the development of quality programs and services.

Prior to moving to Seattle, Jeremy was a Psychosocial Rehabilitation Specialist working with children with behavioral disorders in southern Idaho. He has a bachelor’s degree in psychology from Northwest Nazarene University, studied Mandarin in Taipei, Taiwan at NTNU, and is a graduate of the Housing Development Consortium’s Leadership Development Program.

Jeremy loves running outdoors, is active in his church, and will happily engage with anyone in friendly competition that requires hand eye coordination i.e., ping pong, cornhole, bowling, you name it.

Susan Neufeld Paul serves as the Vice President of Housing Operations for Plymouth Housing, bringing more than 25 years of experience in housing-based social services, community development, fundraising, and nonprofit management. In her role at Plymouth, she leads a diverse operational group, including property management, safety, resident well-being, and compliance.

Susan is deeply committed to advancing housing as a platform for stability, dignity, and opportunity. She brings a systems-level approach to operational excellence, pairing data-driven decision-making with trauma-informed, resident-centered practices. Throughout her career, she has led large, multidisciplinary teams, built strong cross-sector partnerships, and overseen complex portfolios that integrate housing operations with supportive services.

Susan is known for her collaborative leadership style, focus on accountability, and dedication to creating environments where both residents and staff can thrive.

Susan enjoys spending weekends cooking, exploring nature with her dog Lulu, and hanging out with her husband and three amazing stepchildren.

As VP of Real Estate with Plymouth Housing, Karen is responsible for overseeing Plymouth Housing’s real estate development activities, including new construction and rehabilitation. Prior to joining Plymouth Housing, Karen has held positions in a variety of roles in development and affordable housing including working for the Minneapolis Community Planning and Economic Development Agency, the Minneapolis-based developer, Sherman Associates, Minnesota Housing and Tacoma Housing Authority. Karen received a Bachelor of Arts in Philosophy from Metropolitan State University. Outside of work, Karen is typically at the barn riding and showing her horse, Marley. Some of Karen’s other interests include reading, gardening, making stained glass art, traveling, attending concerts and theatre and time with her family.

Lindsay Roitman is the Vice President of Resource Development at Plymouth Housing, where she leads strategies to strengthen the systems and relationships that power Plymouth’s mission to end homelessness. Lindsay oversees fundraising, events, partnerships, volunteer engagement, communications, and external affairs. A seasoned strategic leader, she brings more than two decades of experience advancing social impact across philanthropy, advocacy, and corporate sectors.

Before joining Plymouth, Lindsay held senior roles at Microsoft, Climate Lead, Hillary for America, and Share Our Strength / No Kid Hungry, where she mobilized major investments and led national initiatives in political engagement, climate action, and equity. Lindsay holds a B.A. in Sociology and Ethnic History from Macalester College with a minor in Women’s Studies. She serves on the Dean’s Leadership Council for the WSU College of Veterinary Medicine and founded Women Elect Represent, a network supporting women in leadership and public service.

George has been in the security/safety industry for over 40 years. He has an extensive background in law enforcement, security leadership, and working for non-profits. He is passionate and committed to Public Safety and has dedicated his entire career to keeping people safe. He is looking forward to the development and growth of the Safety Department.

George started his career in 1984 as a Campus Police Officer at his alma mater, Kent State University. He then went to the U.S. Marshals Service where he worked as a Deputy; Inspector; and Supervisory Deputy throughout his career. Additionally, George spent two years on loan to the FBI working on a Safe streets Violent Crimes Taskforce. George has worked at Planned Parenthood as the Director of Security and Safety in Los Angeles and Seattle. In Seattle, George worked for the largest Planned Parenthood in the country, overseeing 45 health centers across six states.

When not working, George enjoys the opera, jazz music, dance, theatre, and the arts. He is an avid jogger and has completed over five marathons and a number of shorter distance races.

Lisa has worked with Plymouth Housing for over 17 years and has held four different positions within the Finance Department, which she now oversees as Controller. Plymouth’s talented Finance team is responsible for maintaining, managing, and analyzing financial statements including account payable, account receivable, payroll, and audit. This team oversees the accounting for donations, grants, payee services, and residential and commercial property management activities.

Lisa spent over four years at Washington State University and University of Washington with a concentration in accounting, business, and social work. She has over 25 years of experience in accounting, mostly in the nonprofit sector. Prior to joining Plymouth, she was with Pioneer Human Services.

Outside of work, Lisa enjoys camping or spending time with friends and family.

Nathan Ellis-Brown is Plymouth Housing’s Director of System Innovation and Implementation, leading operational strategy and quality assurance for the Quality, Innovation, and Health (QIH) department. Nathan partners with executive leadership to deploy service delivery models rooted in PSH fidelity and data-driven excellence.

Nathan brings over a decade of experience in systems modernization across the nonprofit and technology sectors. Prior to Plymouth, he was a Program Manager at the Low Income Housing Institute, where he spearheaded Medicaid billing and scaled Salesforce capabilities. Nathan also brings private-sector expertise from leadership roles at Tesla and Blue Apron, focusing on workforce planning and automation.

Nathan holds a BA in Business and Psychology from The Evergreen State College. Outside of work, he enjoys exploring the Northwest food scene, art, film, and spending time with family.

Gabrielle Nomura Gainor is the Senior Director of Communications at Plymouth Housing, where they lead narrative strategy to grow public support, shape perception, and drive fundraising for the organization’s mission to end chronic homelessness. Gabrielle oversees an agile team spanning public relations, internal communications, design, and marketing. As a seasoned communications leader, Gabrielle brings over a decade of experience in PR, media strategy, crisis response, and cultural storytelling. Previously, Gabrielle led high-impact campaigns at Seattle Theatre Group, the University of Washington School of Drama, and Seattle Opera — often building new initiatives that center underrepresented voices and strengthen community connection. Their work has been featured in The New York Times, KUOW, The Seattle Times, NW Asian Weekly and more. Gabrielle holds a B.A. in Journalism and Dance from Western Washington University, which honored them as a Distinguished Alum for their contributions to the arts. Gabrielle is active in their communities and has been proud to serve on the board for KUOW, the Japanese American Citizens League, and on Plymouth’s internal committee dedicated to inclusion and belonging.

As Clinical Director, Kristina is responsible for leading programs and services that support residents at Plymouth Housing. Kristina ensures Housing Case Managers are supported and have what they need to deliver trauma-informed, quality services to all residents in Plymouth’s portfolio. Kristina has worked for Plymouth for the past decade and her experience in various levels of supportive housing informs her goals to support case management staff. During that time, Kristina also received her Master of Social Work with an emphasis in Mental Health from University of Washington. Kristina received her bachelor’s degrees in psychology and sociology from Gonzaga University. When not at work you can find Kristina cheering for Gonzaga basketball (Go Zags!), reading, and going on walks around Seward Park with her family.

Mary joins Plymouth Housing as Senior Director of Permanent Supportive Housing, bringing more than 15 years’ experience in homeless and housing services to the PSH team. Mary has dedicated her career to helping people facing homelessness and housing insecurity in the Phoenix metropolitan area, and relocated to the Seattle area to continue this important work. She has held various leadership roles overseeing case management, emergency shelter, permanent supportive housing, rapid re-housing, and day center programs for families, most recently serveing as Chief Program Officer at Arizona Housing Inc, a Phoenix-based housing nonprofit. She is passionate about creating positive change and advocating for social justice and attainable housing for all.

Mary holds bachelor’s degrees in Psychology and Sociology from Northern Arizona University and a Master’s Degree in Social Work from Arizona State University. She is also a graduate of the American Express Leadership Academy and holds a Nonprofit Executive Leadership certificate from the ASU Lodestar Center for Philanthropy and Nonprofit Innovation.

Outside of work, Mary enjoys reading, painting, and adventures with her family.

Elliot began his career with Plymouth in 2009 and has worked in Property Management, Compliance, and the Rental Office. Most recently he served as the Rental Office Manager for seven years, overseeing the lease-ups of Sylvia Odom’s Place, Plymouth on First Hill, Bob and Marcia Almquist Place, Kristin Benson Place, Bertha Pitts Campbell Place, and Toft Terrace. In his current role Elliot oversees the operations of Plymouth’s Rental Office and Compliance Departments, working to balance Plymouth’s high standards for compliance with Plymouth’s mission to lower barriers of housing access for people who are homeless and disabled. Elliot holds an MS in art education and enjoys the arts, spending time with family, the outdoors, cycling, and riding on the Washington State Ferries.

Kevin has worked with the Shelter Plus Care (SPC) and Scattered Sites (SSP) programs for an accumulative five years before overseeing both programs. As the Director of Vouchers, he supervises these two programs that provide housing subsidy for 800 previously unhoused participants living in the community. He has worked with the unhoused community for seven years in Seattle as a case manager, permanent supportive housing supervisor, and the Scattered Sites Program Manager. Kevin earned his Master of Social Work degree in 2021 at the University of Washington. Outside of work, he enjoys reading fantasy/science fiction, philosophy, and Russian literature, playing board games, and spending time with friends and family.

Louis Howard is a housing and real estate development leader with over 20 years of experience advancing housing in various forms for communities through public, nonprofit, and private-sector partnerships and at organizations across Washington State, the Pacific Northwest, and Canada. He brings deep expertise in residential, multifamily, commercial development, real estate operations, and organizational leadership, with a strong track record of overseeing complex projects, large budgets, and cross-functional teams. 

Louis has held senior leadership roles including President of Real Estate Operations at Buchan Homes, leadership positions at Keller Williams Realty, and Director of Housing Operations & Development with Catholic Community Services Western Washington. He is committed to ensuring access to safe, affordable housing as a foundation for community stability and economic opportunity. 

Outside of work, Louis enjoys gourmet style cooking, golfing, traveling, and writing.  

Sharon (Xuan) Hu is Senior Director of Accounting and Finance at Plymouth Housing. Prior to this role, she worked as a CFO/Controller for El Centro de la Raza for 9 years and in different corporate accounting roles for over 15 years. She graduated from Dickinson State University in North Dakota with a bachelor’s degree in business administration and earned a master’s degree in professional accountancy from the University of Southern Mississippi. Sharon has been a certified public accountant since 2006. She loves cooking, reading, traveling around the world, and spending time with her family.

Tim serves as the Director of Information Technology at Plymouth Housing, managing all employees technology needs. Tim is responsible for setting the strategic direction for future technology at Plymouth, while assuring systems stay available and secure on a daily basis. He brings 30 years of experience in technology, starting as a COBOL programmer and moving to Service Desk and Technology Management at NBBJ Architecture for 19 years. His most recent role was the Director of IT and Chief Security Officer for Kitsap Credit Union for eight years.

Tim has a bachelor’s degree in Political Science and Economics from the University of Washington (Go Dawgs) and holds a certification in ITIL, IT Process and Improvement, as well as Certification as an Information Security Manager, CISM. In his free time he volunteers with the Edmonds Arts Festival and Foundation, bringing arts, grants and scholarships to the local community and school district, while also serving as a volunteer soccer coach for the past 25 years.

Craig has joined Plymouth recently as the Director of Asset Management, primarily responsible for investor relations & reporting, capital projects for Plymouth properties, and commercial space management.  Craig comes to Plymouth with over 25 years of experience in Affordable Housing with focus on asset management and development.  He has spent the last eleven years working for a Community Action Agency in Central Washington primarily acquiring and developing Affordable Housing.  He is a Seattle native and a graduate of Western Washington University.  In his spare time as a former rugby player he now dedicates time to coaching a development side for a local club.

As Director of Partnerships, Mary leads the overall strategy of partnership development and community engagement, focusing on individual and group volunteers, in-kind donations, corporate fundraising, and education events. Mary works with Resource Development to ensure that we have strong, collaborative relationships with supporters that meet the unique needs of our residents. Before joining Plymouth in 2021, Mary worked at Human Rights Watch and the Texas Grants Resource Center. Mary earned a B.A. in Near Eastern Languages and Civilizations at the University of Washington and completed the Nonprofit Studies Portfolio Program at UT Austin. Outside of work, she spends her time reading, boxing, and watching Seattle sports.

As Grants Director, Jessica Matheson oversees the full lifecycle of government grants at Plymouth. In addition to managing relationships with government grantors, her team ensures all invoicing, reporting, and applications are completed accurately and submitted in a timely manner to our funders.

Jessica has over 12 years of grants management experience. After 10 years of research grants at institutions such as the University of Washington, Fred Hutchinson Cancer Center, and Seattle Children’s Hospital, she transitioned to human services grants at Friends of Youth. Jessica has a Bachelors of Arts in Communication from the University of Washington.

Outside of work she can be found petting her dog, Yen, and cat, Ivy — or playing Dungeons & Dragons with her partner and friends.

Pierina Otiniano serves as In-House Counsel at Plymouth Housing, providing strategic legal guidance essential to the organization’s long-term sustainability and mission. She oversees legal affairs, including contract review, litigation oversight, insurance, and risk mitigation.

Pierina has over 15 years of experience in affordable housing and property management, most recently serving as In-House Counsel at Atlantic Housing, a nonprofit providing affordable housing for low to moderate income residents. She earned her Juris Doctor from Loyola University New Orleans and her MA in Humanities (Philosophy) from the University of Dallas and is a member of the Washington State Bar.

Outside of work, she enjoys spending time with her family, volunteering, painting, and traveling.

Liz Rapuzzi is a Senior Director of Permanent Supportive Housing, supporting on-site residents, staff, and general operations in several of our building communities. They came to Plymouth in 2014 as a housing case manager and have served as a program manager of several buildings and site director of the historic Scargo-Lewiston Apartments. Liz first entered social services in 2006 as an intern at the Bread and Roses Advocacy Center in Olympia, Washington, where she learned the value of a hot cup of coffee and a listening ear as she assisted homeless adults in navigating local resources. Since then she has worked at the 200-bed DESC shelter in downtown Seattle, as a shelter organizer with SHARE/WHEEL and the tent cities, and in the admissions office at Seattle Housing Authority. Her work is informed by a commitment to anti-oppression, harm reduction, trauma-informed care and radical hospitality. At Plymouth, Liz sits on the Culture & Impact Advisory Committee and is working on bringing a Resident Council to the buildings. Outside of work, Liz likes to play ukulele and spend time gardening and thrifting with her family.

Katharine Revello is Senior Director of Quality Assurance and supports teams across multiple Plymouth Housing properties. Prior to coming to Plymouth in 2013 as a Building Manager, she spent time at the Seattle/King County Coalition on Homelessness and held multiple direct-service positions at Catholic Housing Services. Katharine attended the University of Washington School of Social Work, earning both a bachelor’s degree in social welfare and a master’s degree in social work. Outside of work, Katharine enjoys spending time with her family, especially in the great outdoors!

As the Senior Director of Development, Gretchen is responsible for developing and executing a comprehensive fund development plan for Plymouth Housing. Gretchen works with the Resource Development team to contribute to overall fundraising revenue through special events, corporate fundraising, and individual giving. Prior to joining Plymouth Housing, Gretchen has worked in direct service and fundraising roles for education-focused organizations. Gretchen received her Bachelor of Arts in Art History, English, and Women’s and Gender Studies from the College of Charleston. Outside of work, she is typically reading, enjoying the outdoors, or spending time with friends.

Keith has over 20 years of experience in construction and facilities work, in addition to being in leadership roles since 1999. Keith’s skills range from technical expertise to community building and team development, and he has put those to use at Plymouth since he was hired as Maintenance Manager in 2015. Prior to that, he worked for Compass Housing Alliance, the Simon Estate, and S.S. Construction.

Trina has worked in the supportive housing field for over 14 years, and with people experiencing homelessness for even longer. She joined Plymouth in 2014 as the Assistant Director of Property Management. Prior to her time with Plymouth, she served as the Director of Operations for the Church Council of Greater Seattle, where she oversaw the HomeStep and Self-Managed Housing Programs in addition to securing and maintaining government grants, building community partnerships, and working directly with program staff and residents.