POSITION: ELIGIBILITY & OUTREACH SPECIALIST
Reports to: |
Rental Office Manager |
Status:
Compensation: |
Non-Exempt/Full Time
TEMPORARY POSITION FOR 6 MONTHS
$14.42 - $15.00 per hour
|
Hours: |
8:00AM – 4:30PM (M-F)
Start Date: May 1, 2010
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Benefits: |
Not eligible
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AGENCY OVERVIEW
Plymouth Housing Group owns and manages 12 buildings that provide nearly 900 units of permanent housing for homeless or very low-income people in downtown Seattle. PHG cannot end homelessness simply by providing housing. Many homeless people need much more than a roof over their heads—they need medical care, mental health counseling, chemical dependency services, and life-skills coaching. They may also benefit from creating healthy connections within their community. Our goal is to assist formerly homeless and very poor tenants to establish a stable life in permanent housing by providing needed resources and teaching basic life skills, thereby empowering tenants to manage their lives effectively.
JOB SUMMARY
This is a six month temporary position to support a busy leasing office during the opening of two buildings. Under the direction of the Rental Office Manager, the Eligibility and Outreach Specialist is responsible for assisting applicants with the housing application process, including explaining program procedures, providing referrals, and assisting applicants in obtaining needed services. Additionally, this position performs all of the functions associated with the admissions process including collecting, reviewing and assessing information to determine eligibility for PHG housing and completing all required paperwork associated with processing an applicant for housing.
ESSENTIAL JOB QUALIFICATIONS:
(Any Equivalent Combination of Knowledge, Skills, Abilities, Education, and Experience)
1. Education: Associates degree in a related field or any equivalent combination of education and experience; bachelor’s degree preferred.
2. Experience: Experience providing excellent customer service in a human services agency environment. Experience with administrative processes requiring detailed record keeping, confidentiality, or other related experience. Experience working with the homeless and/or other special populations is preferred. Experience working with populations with limited English proficiency is also preferred.
- Other Qualifications: Familiarity with community agencies and resources, including local social service and homeless programs. Familiarity with rental intake and screening process. Ability to work in a high-stress environment and relay complex technical information to clients while maintaining a professional demeanor. Bilingual Spanish-speaking applicant preferred.
Come join our team, together we can fight homelessness one street at a time!
Plymouth Housing Group application required. Submit Cover Letter, Resume and Application to:
PLYMOUTH HOUSING GROUP
2113 Third Avenue, Seattle, WA 98121
Fax: (206) 374-0602
Email: jobs@plymouthhousing.org
www.plymouthhousing.org
PLYMOUTH HOUSING GROUP IS AN EQUAL OPPORTUNITY EMPLOYER
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